The Jungle Monkeyz Adventure Terms & Conditions are in use throughout your party and must be followed at all times.
It is the responsibility of the host of the part to ensure that all adults and children attending the party are aware of the Jungle Monkeyz Adventure rules and abide by them.
Jungle Monkeyz Adventure do not accept any liability for injury sustained by children whilst on the premises.
All groups of children must be accompanied by three responsible adults, over the age of 18 years old, or the host of the party who must remain within Jungle Monkeyz at all times with the children. Children may only enter the Attraction when supervised by a responsible adult at all times and will remain the responsibility of the accompanying parents / host at all times.
Parents / host must accept full responsibility to & observe the children to ensure that they are capable of attending the tour safely.
No outside food and drink may be brought into the venue.
Please ensure that the food for children is not consumed by adults. Failure to ensure this will result in adults being charged in full.
Food for adults must be discussed and organised prior to the start of the party.
Children attending the party who are unwell should not enter the Attraction.
Booking a party does not entitle you to use of the entire premises.
The use of Party Poppers / Confetti Bombs / is prohibited due to health and safety.
The use of table sprinkles cello-tape, Blu-tack (or equivalent) and glue is prohibited in all parts of the building.
If you would like to bring decorations e.g balloons, please inform the management team prior to the party to agree suitable placement.
Management reserves the right to refuse entry / remove children that are believed to be unwell.
All members of staff are to be treated with respect, at all times.
Fighting, bullying, abusive, aggressive, or any type of behaviour deemed to be unsuitable towards Jungle Monkeyz Staff, management, or other members of the public, from either children or adults, will not be tolerated under any circumstances. Management reserve the right to enforce a total ban if necessary.
The management accepts no responsibility for loss or damage to property or articles (including personal property) brought into or left in any part of the premises.
The management shall not be liable for any consequential loss or any other loss, or any damage or injury which may arise out of or in connection with the use of premises by you, however the loss is caused or the damage or injury is sustained.
The host accepts full responsibility for all damage to the premises, furniture, equipment or other property caused by any persons attending the party. The host will be responsible for the cost of repair or replacement.
Jungle Monkeyz will not be liable for any problems which might affect a function, if it is not in their power to prevent it.
The Jungle Monkeyz staff is there to help maximise your children’s enjoyment. They are not however in any way a replacement for parental supervision. Any Parent/Guardian attending the party should note that whilst every consideration has been given for the safety of children and accompanying adults entering the Attraction, Jungle Monkeyz cannot be held responsible for accidents which occur as a result of any child / adult attending the tour.
Vehicles left in the car park are left at the owner’s risk the management takes no responsibility.
We request all parents to be vigilant and monitor any unacceptable behaviour from any child / parent and inform the management of this immediately.
Violation of any of the above rules may result in guests being asked to leave the premise.
All party bookings must be made in person. Your party booking will be confirmed by email, please check the confirmation carefully as soon as you receive it & contact us immediately if any information on the confirmation appears to be incorrect or incomplete as it may not be possible to make changes later.
Please arrive 15 minutes before the Tour starts, failure to do so may result in an extended wait.
Please ensure all your guests are made aware of the above Terms and Conditions.
The initial deposit holds the event date for you and is non-refundable & non-transferable.In the event of government closure we will endeavour to transfer your party to a suitable date, refunds will not be given.
Final payment must be made 1 week prior to the start of the party & must be for the agreed minimum number of children and adults, and is non-refundable & non-transferable.
Any cafe tabs must be paid by the end of the party.
All final payments must be made by bank transfer, cash or debit card.
Jungle Monkeyz (Soft Play & Adventure) is a family business created to inspire learning, encourage interaction and create memories.